Star Staff Reports
With the strong possibility of winter weather moving into the Memphis and Shelby County area starting on Friday, MLGW is taking precautions to ensure that utility service will remain as reliable as possible. In the event of outages, crews are on hand to respond as quickly and safely as possible.
MLGW is continually staying in contact with the National Weather Service and closely monitoring the weather situation.
“MLGW employees have been monitoring this winter storm situation and we have all of our resources in place should the winter weather hit Memphis and Shelby County. If indeed a significant storm blankets our city, we are ready to respond,” said MLGW President and CEO Jerry Collins Jr.
Customers are reminded to call 544-6500 to report an electric outage. The automated outage reporting system will receive the report and let customers know of a possible restoration time, if one is available. Customers are asked, however, not to report their outage more than one time, as multiple reports can slow the restoration process. Also, customers are encouraged to download MLGW’s App which is available in the Google Play and Apple Itunes market. MLGW’s App allows customers access to MLGW’s outage map and outage updates.
Customers are reminded to call the following numbers:
- To Report an Outage: 544-6500
- To Report an Emergency (such as downed lines or gas leaks): 528-4465
- All Other Inquiries: 544-MLGW (6549)
MLGW Social Media:
- Free MLGW Apps: Google Play (play.google.com) and Apple Store (www.apple.com)
MLGW is the largest three-service public power utility in the nation, serving more than 420,000 customers in Memphis and Shelby County with some of the lowest combined rates in the U.S.
Along with Tipton County Schools closing Friday, Shelby County Schools announced this evening schools and administrative offices will be closed Dec. 5, due to expected inclement weather and the State of Emergency that has been declared. All after-school and evening activities on Friday and over the weekend are also canceled. SCS staff should not report to work.